1. Who we are
Likzora Ltd. is the data controller for personal data processed through likzora.com and the Likzora customer panel. You can contact our Data Protection Officer at [email protected].
2. Data we collect
Information you provide
- Account data: name, email, username, password hash, optional phone and company;
- Order data: service, public links, quantities and order history;
- Support data: ticket messages and attachments.
Information collected automatically
- Log data: IP address, browser, device, pages visited;
- Cookies and similar technologies (see section 6).
We never ask for or store your social media passwords.
3. How we use your data
- To provide, operate and improve the Services;
- To process payments and prevent fraud;
- To respond to support requests;
- To send transactional emails and, with your consent, marketing communications;
- To comply with legal obligations.
4. Legal bases (GDPR)
We process personal data on the basis of contract performance, legitimate interests (security, fraud prevention, product analytics), consent (marketing emails, non-essential cookies) and legal obligation (tax and accounting records).
5. Sharing & processors
We share data only with trusted processors acting on our instructions: payment providers (Stripe, PayPal, crypto gateways), hosting and infrastructure providers, and email delivery services. We do not sell your personal data.
6. Cookies
We use essential cookies for authentication and security, and optional analytics cookies to understand product usage. You can manage preferences in your browser at any time.
7. Data retention
Account data is retained while your account is active. Order and payment records are kept for 6 years to meet accounting obligations. Support tickets are deleted 24 months after closure.
8. Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict or port your data, and to object to processing. To exercise these rights, email [email protected]. You may also lodge a complaint with your local supervisory authority.
9. Security
We use TLS encryption in transit, AES-256 encryption at rest, optional two-factor authentication and strict internal access controls. No method of transmission is 100% secure, but we work hard to protect your data.
10. International transfers
Where data is transferred outside the UK/EEA, we rely on Standard Contractual Clauses or adequacy decisions to ensure an equivalent level of protection.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or in-panel notification.
Questions about this document? Contact [email protected] or visit our contact page.